New Articles

  1. Troubleshooting Merge Issues

    We've outlined some typical formatting issues found when modifying or creating new templates.   Please contact support@rentp.com should your template issues persist beyond the resolutions below. Insert Fields Display in Merged Document For an...
  2. Creating an RTF Template

    Open Microsoft Word and design your template as desired OR copy an existing template (see load document below for where to find existing templates) For any area where you would like information from the booking to print, use the corresponding ins...
  3. Sub Totals on RTF Documents

    Custom printing parameter #4 enables heading sub totals to print on custom documents.   Please contact support@rentp.com to enable this functionality for your company setup. The default behavior will cause the heading description to ...
  4. RTF Colour Insert Fields

    RTF Insert fields are used to merge data from your RentalPoint Database with your MS Word template.  Fields are available via the RentalPointInsertFieldModules.dll  file or see our list of RTF Insert fields . Colour Insert Fields INSERT FIEL...
  5. RTF Insert Field Module

    Include the RentalPointInsertFieldsModule.dll file in your Word Startup folder in order to access all insert fields available from RentalPoint while setting up your template.  Contact support@rentp.com to request your copy of the file.  Click here...
  6. Setting RTF Parameters

    Operational Parameter 84 sets your company preference for document merge using either Fast Reports exclusively or a combination of Rich Text Format (RTF) quote and invoice templates along with Fast Report templates for all other options. ...
  7. Print Invoice

    First highlight the booking on the booking grid, then access the 'Print' option from the right click menu  OR from the top menu bar Click on the name of the template you would like to use and wait for the merge to complete ...
  8. Documents attached to a booking

    To view documents attached to a booking OR to attach new documents, first highlight the booking on the booking grid Then right click on the booking to access the view menu  Or access from the top menu Click the arrow to the left of the y...
  9. Print Quote

    First highlight the booking on the booking grid, then access the 'Print' option from the right click menu  OR from the top menu bar Click on the name of the template you would like to use and wait for the merge to complete Once the do...
  10. Print Using Fast Report Templates

    Print Quote Access the Booking Print Menu from the top menu bar  or via right click option Select a template and corresponding print options, then click to proceed.  Refresh the page  Save to selected format  Send to print...