Updated Articles

  1. Two Factor Authentication (2FA)

    Set up secure login to your RentalPoint account use app verification/email/SMS/backup codes Initial Setup Authenticator App 1. Follow the on screen instructions to secure your account with 2FA 2. Enter the 6-digit verification code g...
  2. Purchase Order V Cross Rental - What's the Difference?

    A Cross Rental – (aka Sub Rental) is a rental from an outside source to temporarily supplement your inventory during an internal shortage. Purchase Order – is a purchase of equipment that is to be added to your inventory count. Both Cross Rent...
  3. Freight Setup

    The freight section allows for setup of the various pickup/delivery options offered to clients when booking equipment & services. Freight is set up outside the booking (usually during initial data setup) and selected during booking entry.
  4. Enter New Booking

    From the Booking Grid, click  , then choose then relevant booking type Fig 1.0 A customer booking is a compilation of information relevant to the job, stored under different tabs/sections, so that any one section can easily be edited without loc...
  5. Crew Planner

    The Crew Planner Module provides a central location to manage crew assignments for multiple jobs and maintain technician schedules.
  6. Set up Labor/Crew Products

    These are services that your company offers via your technicians. Labour Products must exist in inventory before they can be added to a booking.
  7. Set up Technicians

    A technician is defined as someone who works for your company, where the cost or scheduling of that work needs to be recorded against bookings in RentalPoint. Technicians associated with Labor Products in Inventory Setup can be assigned to those Labor Products within a booking.
  8. Crew Parameters

    Crew Parameters are used to customize your company's crew preferences in RentalPoint
  9. Miscellaneous Costs

    Miscellaneous Costs are extra costs that can be added to a booking. These costs are not necessarily found in your Inventory Setup, however they are common costs that will be used and re-used on many bookings. Setting up costs ahead of time can speed...
  10. Stripe Integration for Online Payments

    What is Stripe? Stripe is an online 3 rd party software package that allows you to send Pay Online links to your clients. Your clients can use this link to pay with Visa, MasterCard or American Express. Payments made by your clients are automati...