New Articles

  1. Shortcut Keys

    Highlight any booking on the Booking Control Panel , then use the shortcut keys below as needed. Links have been included to other support documents where available. Alt & F1 - Duplicate Booking Alt & F2 - Quick Look (Provides a summarized ...
  2. Fast Report Templates

    About Merge your data with pre-designed templates to provide quotes, invoices picklists etc. To make changes to templates, first copy the template to a new name, then make changes to the copy. Contact support@rentp.com for assistanc...
  3. Google Calendar Integration

    Your business is conducted on-the-go, as well as at the office. RentalPoint3 supports integration with Google Calendar (GCI) for Bookings and/or Crew  Assignments. GCI for Crew The RentalPoint Google Calendar Integration (GCI) for crew i...
  4. Password Recovery

    To regain access to RentalPoint, First click the option at the bottom of the login screen Then choose email using your login email or Phone using the phone number previously set up for 2FA  as your recovery option and follow the ...
  5. Software Booking Lock

    Locked Bookings The software will apply a booking lock while updating sections of the booking.  A Lock icon  beside any booking on the Booking Grid identifies bookings that are currently being edited by other users. Booking Lock Examples...
  6. Admin Booking Lock

    Admin Booking Lock The Admin Booking Lock, is a manual lock applied to the booking by an operator, to prevent non qualified users from accessing it. Ability to apply Admin locks is controlled by operator privileges.   Access the unlock optio...
  7. Sales Form Integration

    Integrate Sales prospects from your website with RentalPoint3! New sales prospects click a link from your web site, fill out their contact details and general information, then send the request to you. Both you and the sales prospect will recei...
  8. Two Factor Authentication (2FA)

    Set up secure login to your RentalPoint account use app verification/email/SMS/backup codes Initial Setup Authenticator App 1. Follow the on screen instructions to secure your account with 2FA 2. Enter the 6-digit verification code g...
  9. RP3 Release Notes

    12.1.4.3 Rev 7534 Dec 12th 2025 Bug Fixes: PR6460 Overdue for Return - Top work menu unresponsive PR6486 Issue closing Manage Reservation window PR6438 Duplicating a booking, DeprepON needs to be cleared 12.1.4.2 Rev 7525 Dec 3rd 20...
  10. Crew Planner

    The Crew Planner Module provides a central location to manage crew assignments for multiple jobs and maintain technician schedules.