Updated Articles

  1. RP3 Release Notes

    12.0.24.5 Rev 7083 June 6th 2025  Bugs Fixed:   PR5528 User Customer Code entering inconsistency PR6080 Issue with Master Billing - RP consistently un-checks & waives Service Charge when re-opening single event PR6096 Plot Sheet - defaul...
  2. Understanding the Booking Control Panel

    AKA the Booking Grid, all Bookings entered into RentalPoint can be accessed from here. Click the tabs below to find out how to narrow your booking scope, organize booking columns, understand colours used and what the icons beside bookings mean.   ...
  3. DocuSign

    RentalPoint3 can be configured to connect with your subscription to DocuSign, in order to request and receive digital signatures from clients when requesting quotes, booking hardcopies, etc. DocuSign is a third-party application, and a subscription is necessary to use this functionality.
  4. Print Using RTF Templates

  5. Troubleshooting Merge Issues

    We've outlined some typical formatting issues found when modifying or creating new templates.   Please contact support@rentp.com should your template issues persist beyond the resolutions below. Insert Fields Display in Merged Document For an...
  6. Print Invoice

    Invoicing can be customized with via Invoicing Parameters . First highlight the booking on the booking grid, then access the 'Print' option from the right click menu  OR from the top menu bar Click on the name of the template yo...
  7. Print Quote

    First highlight the booking on the booking grid, then access the 'Print' option from the right click menu  OR from the top menu bar Click on the name of the template you would like to use and wait for the merge to complete Once the ...
  8. Documents attached to a booking

    When documents are produced for a booking, they are automatically attached for later reference.  To view documents attached to a booking OR to attach new documents, first highlight the booking on the booking grid Then right click on the booking t...
  9. Return Bookings

    Return gear to a single booking, multiple bookings or a project using the Return Booking feature.    Scan options available for RentalPoint3 include keyboard wedge, bluetooth and in device camera for barcode or QR Code scanning       ...
  10. RentalPoint3 Integration with QuickBooks Online

    Once RentalPoint3 is configured to work with QuickBooks Online, every time you produce an invoice or credit, the information will be stored and ready to export to QuickBooks Online.