New Articles

  1. Email from RentalPoint3

    Setting up RentalPoint3 for emailing requires a little configuration. The type of setup will vary depending on your email provider. Please contact support@rentp.com with your provider details so that we may assist with any configuration as needed.
  2. Booking Reports

    Customs Document/Carnet for Booked Items To meet international shipping requirements, RentalPoint offers functionality to build a Virtual Carnet for checked out bookings.  Users can create a list of boxes/cases, allocate items to each c...
  3. The Contact Record

    Use the menu option to add a new contact OR double click on an existing contact on the grid to edit Details Notes Contains all notes pertaining to this specific contact. Picture Contains a picture of contact Payment Contains cred...
  4. Contacts Control Panel

    Fig 1.1 - reference the number on the screenshot against the index below for more detail 1. Access to the Contacts Action menu 2. Use to select columns to display on the grid 3. Select Contact Scope allows for a more targeted view of contac...
  5. Add Crew to a Booking

    Both Crew Parameters and Labor Products must be set up before adding crew in the crew tab of a booking When editing a booking, the left hand menu organizes information under the following headings:  The services you will charge the...
  6. RentalPoint Electronic Signatures

    RPSign can be used to request and receive digital signatures for documents when requesting quotes from clients. This is a built-in feature of RentalPoint3, so no third party application is needed.
  7. DocuSign

    RentalPoint3 can be configured to connect with your subscription to DocuSign, in order to request and receive digital signatures from clients when requesting quotes, booking hardcopies, etc. DocuSign is a third-party application, and a subscription is necessary to use this functionality.
  8. Set up Technicians

    A technician is defined as someone who works for your company, where the cost or scheduling of that work needs to be recorded against bookings in RentalPoint. Technicians associated with Labor Products in Inventory Setup can be assigned to those Labor Products within a booking.
  9. Crew Parameters

    Crew Parameters are used to customize your company's crew preferences in RentalPoint
  10. Set up Labor/Crew Products

    These are services that your company offers via your technicians. Labour Products must exist in inventory before they can be added to a booking.