Updated Articles

  1. Crew Videos

    Crew Videos Crew Parameters Crew New Labour Products Create a New Technician Profile Add Crew to a Booking Assign Technicians to a Booking Add Crew Expenses and Other Information Manipulating Records From the Cr...
  2. RP3 Release Notes

    12.1.7.0 Rev 7685 Feb 25th 2026 Bug Fixes: TX65472 Failure to send email PR6546 Product Tree bugs 12.1.6.0 Rev 7669 Feb 17th 2026 Bug Fixes: PR6524 All returned items WH Muted on final checkout when items left off  Bug opening th...
  3. Enter New Booking

    Videos Available Enter a Simple Booking Create a detailed quote Step by Step From the Booking Grid, click  , then choose then relevant booking type Fig 1.0 A customer booking is a compilation of information relevant to the job,...
  4. Crew Parameters

    Crew Parameters are used to customize your company's crew preferences in RentalPoint
  5. Return Bookings

    Return gear to a single booking, multiple bookings or a project using the Return Booking feature.    Scan options available for RentalPoint3 include keyboard wedge, bluetooth and in device camera for barcode or QR Code scanning   From t...
  6. Find & Add Products to Equipment Grid

    Find and Add Products to the Equipment Grid of the booking
  7. New Booking

    How to Book Equipment for a Client 1. To get started with a simple booking, from the Bookings Grid Select "New" then "Rental/Hire" 2. Enter your customer code then tab to load the customer details 3. Navigate to the "Calendar" t...
  8. Checkout Bookings

    Highlight the booking on the Bookings Control Panel, then access the undo option from the menu at the top of the grid, or from the right click menu ....   Scan options available for RentalPoint3 include keyboard we...
  9. Set up an Office 365 Connector

    SMTP Relay can be used to send emails directly to external contacts, but only from networks (public IP addresses) that you have defined. Using a connector will pre-authorize mail sent from RentalPoint3 using Office 365
  10. Shortage Resolution

    The Shortages Grid  When a booking is saved that contains shortages, an entry is added to the Shortages grid.  Entries in the Shortages grid are cleared when they are no longer short.  The Shortages grid will not display shortages for book...